Privacy Policy
Effective Date: 12 January 2025
Creative Pulse Lab is committed to protecting the privacy of all users of our website and services. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect We collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Details: Username, password, and other information necessary to create an account.
- Payment Information: Billing details and payment methods.
- Usage Data: Information about your interactions with our website, including IP addresses, browser type, and pages visited.
2. How We Use Your Information The personal data we collect is used for the following purposes:
- To provide and improve our services, including course enrollment and delivery.
- To communicate with you about your account, updates, and promotions.
- To process payments and issue receipts.
- To analyze user behavior and improve website functionality.
- To comply with legal and regulatory requirements.
3. Sharing Your Information We do not sell or trade your personal data to third parties. However, we may share your information with:
- Service providers who assist in delivering our services, such as payment processors and IT support.
- Regulatory authorities, if required by law.
- Business partners in the event of a merger, acquisition, or joint venture, ensuring confidentiality agreements are in place.
4. Data Protection and Security We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include secure servers, encryption, and access control policies.
5. Retention of Personal Data We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
6. Your Rights Under Singapore’s PDPA, you have the right to:
- Access and correct your personal data.
- Withdraw your consent to the collection and use of your personal data.
- Request the deletion of your personal data, subject to legal or contractual obligations.
To exercise your rights, please contact us using the information provided below.
7. Cookies Our website uses cookies to enhance your browsing experience. Cookies collect information such as your preferences and website activity. You can adjust your browser settings to disable cookies, though this may affect website functionality.
8. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing personal data.
9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Creative Pulse Lab
1008 Toa Payoh N, #05-01
Singapore, 318996
Email: info@creativepulselab.com Phone: +65 6802 3656